Privacy Policy
This Privacy Policy ("Policy") outlines the practices and procedures of CryptoHeap regarding the collection, usage, storage, and sharing of personal information from users utilizing our Services and/or Website. By visiting our Website and/or using our Services, you agree to the provisions of this Privacy Policy and the information contained herein. This Privacy Policy forms an integral part of our Terms of Use, available on the Website. You agree that this Privacy Policy shall be read together with the mentioned Terms of Use.
1. Definitions
"CryptoHeap",
"Company", "We," "Us," or "Our" refers
to CRYPTOTRIFECTA, LLC, a limited liability company registered in the United States,
and its affiliates.
"You",
"Your", "Yours", and "User" refer to a person
accessing our Website or using our Services.
"Website" refers
to cryptoheap.com and relevant domains.
"Services" refers
to the provision of staking services.
"Staking services"
refers to the provision of a possibility to delegate tokens to the Validator
node operated by the Validator on the Blockchain network to participate in the
Validation process and receive Delegator rewards.
"Personal
Information", "Personal Data", "Data", and "Information"
refer to information that you voluntarily and willingly provide to Us, or that
is automatically collected and can be used to identify you directly or
indirectly.
2. Information Collection And Use
We collect several
different types of information for various purposes to provide and improve our
Service to you.
2.1. Personal Data
When using our
Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you ("Personal
Data"). Personally identifiable information may include, but is not
limited to:
- Email address
- First name and last
name
- Address, State,
Province, ZIP/Postal code, City
- Cookies and Usage
Data
2.2. Usage Data
We may also collect
information on how the Service is accessed and used ("Usage Data").
This Usage Data may include information such as your computer's Internet
Protocol address (e.g., IP address), browser type, browser version, the pages
of our Service that you visit, the time and date of your visit, the time spent
on those pages, unique device identifiers, and other diagnostic data.
2.3. Tracking &
Cookies Data
We use cookies and
similar tracking technologies to track activity on our Service and hold certain
information.
Cookies are files with
a small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and
track information and to improve and analyze our Service.
You can instruct your
browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions
of our Service.
Examples of Cookies we
use:
- Session Cookies. We
use Session Cookies to operate our Service.
- Preference Cookies.
We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We
use Security Cookies for security purposes.
3. Use of Data
CryptoHeap uses the
collected data for various purposes:
- To provide and
maintain the Service
- To notify you about
changes to our Service
- To allow you to
participate in interactive features of our Service when you choose to do so
- To provide customer
care and support
- To provide analysis
or valuable information so that we can improve the Service
- To monitor the usage
of the Service
- To detect, prevent,
and address technical issues
- To send you
newsletters, promotional materials, and other marketing communications
- To comply with legal
obligations
- To protect your
vital interests or the vital interests of a third party
4. Transfer Of Data
Your information,
including Personal Data, may be transferred to — and maintained on — computers
located outside of your state, province, country, or other governmental
jurisdiction where the data protection laws may differ from those from your
jurisdiction.
If you are located
outside the United States and choose to provide information to us, please note
that we transfer the data, including Personal Data, to the United States and
process it there.
Your consent to this
Privacy Policy followed by your submission of such information represents your
agreement to that transfer.
CryptoHeap will take
all steps reasonably necessary to ensure that your data is treated securely and
by this Privacy Policy, and no transfer of your Personal Data will take place
to an organization or a country unless there are adequate controls in place,
including the security of your data and other personal information.
5. Disclosure Of Data
5.1. Legal
Requirements
CryptoHeap may
disclose your Personal Data in the good faith belief that such action is
necessary to:
- To comply with a
legal obligation
- To protect and
defend the rights or property of CryptoHeap
- To prevent or
investigate possible wrongdoing in connection with the Service
- To protect the
personal safety of users of the Service or the public
- To protect against
legal liability
6. Security Of Data
The security of your
data is important to us, but remember that no method of transmission over the
Internet, or method of electronic storage, is 100% secure. While we strive to
use commercially acceptable means to protect your Personal Data, we cannot guarantee
its absolute security.
7. Service Providers
We may employ
third-party companies and individuals to facilitate our Service ("Service
Providers"), to provide the Service on our behalf, to perform
Service-related services, or to assist us in analyzing how our Service is used.
These third parties
have access to your Personal Data only to perform these tasks on our behalf and
are obligated not to disclose or use it for any other purpose.
8. Analytics
We may use third-party
Service Providers to monitor and analyze the use of our Service.
8.1. Google Analytics
Google Analytics is a
web analytics service offered by Google that tracks and reports website
traffic. Google uses the data collected to track and monitor the use of our
Service. This data is shared with other Google services. Google may use the
collected data to contextualize and personalize the ads of its advertising
network.
You can opt out of
having made your activity on the Service available to Google Analytics by
installing the Google Analytics opt-out browser add-on. The add-on prevents the
Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing
information with Google Analytics about visits activity.
For more information
on the privacy practices of Google, please visit the Google Privacy & Terms
web page: https://policies.google.com/privacy?hl=en
9. General Data Protection Regulation (GDPR)
We are a Data
Controller of your information. If you’d like to learn more about GDPR and your
rights under GDPR, please read the GDPR guide.
CryptoHeap's legal
basis for collecting and using the personal information described in this
Privacy Policy depends on the Personal Information we collect and the specific
context in which we collect the information:
- CryptoHeap needs to
perform a contract with you;
- You have permitted
CryptoHeap to do so;
- Processing your
personal information is in CryptoHeap's legitimate interests;
- CryptoHeap needs to
comply with the law.
CryptoHeap will retain
your personal information only for as long as is necessary for the purposes set
out in this Privacy Policy. We will retain and use your information to the
extent necessary to comply with our legal obligations, resolve disputes, and
enforce our policies.
If you are a resident
of the European Economic Area (EEA), you have certain data protection rights.
If you wish to be informed about what Personal Information we hold about you
and if you want it to be removed from our systems, please contact us.
In certain
circumstances, you have the following data protection rights:
- The right to access,
update, or delete the information we have on you.
- The right of
rectification.
- The right to object.
- The right of
restriction.
- The right to data
portability.
- The right to
withdraw consent.
10. Log Files
CryptoHeap follows a
standard procedure of using log files. These files log visitors when they visit
websites. All hosting companies do this as part of hosting services’ analytics.
The information collected by log files includes internet protocol (IP) addresses,
browser type, Internet Service Provider (ISP), date and time stamp,
referring/exit pages, and possibly the number of clicks. These are not linked
to any personally identifiable information. The purpose of the information is to
analyze trends, administer the site, track users’ movements on the website, and
gather demographic information.
11. Links To Other Sites
Our Service may
contain links to other sites that are not operated by us. If you click on a
third-party link, you will be directed to that third-party’s site. We strongly
advise you to review the Privacy Policy of every site you visit.
We have no control
over and assume no responsibility for the content, privacy policies, or
practices of any third-party sites or services.
12. Children’s Privacy
Our Service does not
address anyone under the age of 14 ("Children"). We encourage parents
and guardians to observe, participate in, and/or monitor and guide their online
activity.
We do not knowingly
collect personally identifiable information from anyone under the age of 14. If
you are a parent or guardian and you are aware that your Children have provided
us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from children without verification of parental consent, we take
steps to remove that information from our servers.
13. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service before the change becomes effective and update the "effective date”.